Learner Resources-FBPSS00036 Continuous Still Distillation Skill Set CRICOS Forms Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBUS301 Use hand held e-business tools AHCMOM311 Operate precision control technology AHCMOM305 Operate specialised machinery and equipment BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS014009 Evaluate sustainability impact of a work or process area MSS014010 Optimise sustainability of a process or work area If you require RPL Kits with comprehensive benchmarking

diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment If you require RPL Kits with comprehensive benchmarking

analyse and present workplace data and information MSS015002A Develop strategies for more sustainable use of resources FWPCOT6209 Manage forest and wood products industry research * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-FBPSS00036 Continuous Still Distillation Skill Set CRICOS Forms Core units FNSASIC314 Provide TierOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all